Fujitsu ScanSnap S1500 Service Manual

The Fujitsu ScanSnap S1500 is a high-speed duplex color document scanner designed for office and professional use. This service manual provides comprehensive technical information for maintenance, troubleshooting, and repair procedures. The scanner features automatic document feeder (ADF), duplex scanning, USB 2.0 connectivity, and compatibility with various document management software. Below are key sections covering specifications, maintenance procedures, troubleshooting, and technical service information.

1. Product Overview 2. Technical Specifications 3. Installation and Setup 4. Maintenance Procedures 5. Disassembly Instructions 6. Parts List and Replacement 7. Troubleshooting Guide 8. Error Codes and Solutions 9. Firmware Updates 10. Safety Precautions 11. Service Contact Information

Product Overview

The ScanSnap S1500 is a compact desktop scanner with automatic document feeding capability, capable of scanning both sides of a document simultaneously.

ComponentDescription
ADF CapacityUp to 50 sheets (20 lb/80 gsm)
Scanning MethodContact Image Sensor (CIS)
Document SizeBusiness card to letter size (2.1" x 2.9" to 8.5" x 14")
InterfaceUSB 2.0 High Speed
Power SupplyAC adapter (100-240V, 50/60Hz)
Control PanelPower button, Scan button, LED indicators
Output FormatsPDF, JPEG, TIFF
Software BundleScanSnap Organizer, CardMinder, Adobe Acrobat
Warranty1 year limited warranty
WeightApproximately 4.4 lbs (2.0 kg)

Technical Specifications

Installation and Setup

Proper installation ensures optimal scanner performance and longevity.

  1. Unpack scanner and verify all components: scanner unit, AC adapter, USB cable, installation CD, quick start guide.
  2. Connect AC adapter to scanner and power outlet.
  3. Connect USB cable to computer and scanner.
  4. Install ScanSnap Manager software from provided CD or download latest version.
  5. Follow on-screen setup wizard to configure scanning preferences.
  6. Test scanner functionality with sample documents.

WARNING! Use only Fujitsu-approved power adapter and cables. Improper power supply may damage the scanner.

Maintenance Procedures

Regular maintenance ensures consistent scanning quality and extends scanner life.

  1. Daily Cleaning: Wipe exterior with dry, soft cloth.
  2. Weekly Maintenance: Clean scan glass with approved cleaning solution and lint-free cloth.
  3. Monthly Maintenance: Clean rollers with isopropyl alcohol and cotton swabs.
  4. ADF Maintenance: Inspect and clean separation pad every 10,000 scans.
  5. Firmware Updates: Check for updates quarterly via ScanSnap Manager.

CAUTION! Unplug scanner before performing any maintenance. Do not use abrasive cleaners.

Disassembly Instructions

For qualified service personnel only. Follow these steps for component access.

  1. Power off and disconnect all cables from scanner.
  2. Remove bottom cover screws (8 total).
  3. Carefully separate top and bottom housings.
  4. Document cable connections before disconnecting.
  5. Remove main board assembly for access to internal components.
  6. Replace faulty components following reverse procedure for reassembly.

WARNING! Static-sensitive components. Use anti-static wrist strap during disassembly.

Parts List and Replacement

Part NumberDescriptionQty
CA04116-VF1M1Main Control Board Assembly1
CA04117-VF1M1Scanner Engine Assembly1
CA04118-VF1M1ADF Assembly1
CA04119-VF1M1Pickup Roller1
CA04120-VF1M1Separation Pad1
CA04121-VF1M1Scan Glass1
CA04122-VF1M1Power Supply Board1
CA04123-VF1M1USB Interface Board1
CA04124-VF1M1Upper Housing1
CA04125-VF1M1Lower Housing1

Troubleshooting Guide

SymptomPossible CauseCorrective Action
Scanner not detectedUSB connection/powerCheck USB cable connection; verify power adapter is connected; restart computer
Paper jams frequentlyWorn rollers/dirty padsClean separation pad and rollers; replace if worn
Poor scan qualityDirty scan glass/calibrationClean scan glass; perform calibration via ScanSnap Manager
Scanner stops mid-scanOverheating/softwareAllow scanner to cool; update ScanSnap Manager software
Double feedsSeparation pad wornReplace separation pad; ensure documents are not stuck together

Error Codes and Solutions

Common error codes and recommended solutions:

Error CodeDescriptionSolution
E100Scanner communication errorRestart scanner and computer; check USB connection
E200ADF motor errorCheck for paper jams; reset scanner
E300CIS sensor errorClean scan glass; perform sensor calibration
E400Main board errorUpdate firmware; contact service if persistent
E500Power supply errorVerify power adapter; check voltage output

Firmware Updates

Regular firmware updates improve performance and fix known issues.

  1. Launch ScanSnap Manager software.
  2. Navigate to Help > Check for Updates.
  3. Follow prompts to download and install latest firmware.
  4. Do not disconnect power or USB during update process.
  5. Scanner will restart automatically after update completion.

CAUTION! Interrupting firmware update may render scanner inoperable.

Safety Precautions

Essential safety guidelines for service personnel and users.

Service Contact Information

For technical support and service inquiries:

Note: This service manual is intended for qualified service technicians only.

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