The Fujitsu ScanSnap iX500 is a high-speed document scanner with duplex scanning capability, automatic document feeder, USB connectivity, and intelligent document processing software. It supports various document types including business cards, receipts, and multi-page documents with OCR functionality. Below are key sections for setup, operation, maintenance, and troubleshooting.
Key components: Scanner unit, power adapter, USB cable, installation CD, Quick Start Guide, carrying case.
| Feature | Description |
|---|---|
| Scanning Speed | Up to 25 pages per minute (color/grayscale) |
| Document Feeder | Automatic 50-sheet capacity |
| Scanning Resolution | Up to 600 dpi |
| Connectivity | USB 2.0 |
| Duplex Scanning | Automatic double-sided scanning |
| Document Size | Up to 8.5" x 14" |
| Power Button | Turns scanner on/off |
| Scan Button | Initiates scanning process |
| Status Indicator | LED shows operational status |
| Output Formats | PDF, JPEG, Searchable PDF |
Ensure your computer meets these requirements before installation.
Follow these steps for proper scanner installation.
WARNING! Do not force documents into feeder. Ensure scanner is on stable surface.
Front Panel: POWER button, SCAN button, Status LED.
Scan Button Functions: Single press for standard scan, press and hold for profile selection.
Software Controls: ScanSnap Manager provides access to scan settings, profile management, file naming, and output destinations. Quick Menu allows one-touch scanning to various applications including email, cloud storage, and document management systems.
ScanSnap Manager includes comprehensive scanning and document management features.
The iX500 supports various scanning modes for different document types.
| Mode | Description | Best For |
|---|---|---|
| Document | Standard document scanning | Letters, reports, contracts |
| Business Card | High-resolution card scanning | Contact management |
| Receipt | Small document optimization | Expense tracking |
| Photo | Enhanced color reproduction | Photographs, artwork |
| Double-sided | Automatic duplex scanning | Magazines, booklets |
| Custom | User-defined settings | Specialized applications |
Regular maintenance ensures optimal scanner performance.
CAUTION! Do not use alcohol, solvents, or abrasive cleaners. Avoid liquid contact.
FCC Part 15: Class B digital device compliant with interference limits. CE marked for European compliance. RoHS compliant for hazardous substance restrictions. Copyright © Fujitsu Limited. For technical support, visit www.fujitsu.com/scanSnap or contact 1-800-831-8094.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Scanner not detected | USB connection/software | Check USB cable; reinstall drivers; restart computer |
| Paper jams | Damaged documents/rollers | Clear jammed paper; clean rollers; use proper paper |
| Poor scan quality | Dirty glass/settings | Clean scan glass; adjust resolution settings |
| Slow scanning | Computer performance | Close other applications; check system resources |
| OCR not working | Software/license | Verify OCR installation; check license validity |
| Feeding problems | Paper condition | Ensure documents are flat; remove staples/clips |
Reset: Unplug scanner for 30 seconds, then reconnect.
Service: 1-800-831-8094; www.fujitsu.com/scanSnap/support