Fujitsu Scanner Service Manual

The Fujitsu Scanner is a high-performance document scanning solution designed for office and professional environments. This service manual covers maintenance, troubleshooting, and repair procedures for Fujitsu scanner models including the fi series, ScanSnap series, and other professional scanning devices. Below are key sections for technical specifications, maintenance procedures, error codes, parts replacement, and service guidelines.

1. Scanner Overview 2. Technical Specifications 3. Installation & Setup 4. Maintenance Procedures 5. Error Codes & Diagnostics 6. Parts Replacement 7. Cleaning & Care 8. Firmware Updates 9. Network Configuration 10. Safety Information 11. Troubleshooting Guide

Scanner Overview

Key components: Scanner unit, ADF (Automatic Document Feeder), Flatbed scanner, Control panel, USB/Network interfaces, Power supply unit.

Component	Description
ADF Capacity	50-100 sheets (depending on model)
Scanning Resolution	Up to 600 dpi optical
Interface	USB 2.0/3.0, Ethernet, Wi-Fi (select models)
Document Size	A4, A3, Legal, Letter, Business Card
Scan Speed	20-60 ppm (pages per minute)
Power Requirements	100-240V AC, 50/60Hz
Control Panel	LCD display, function buttons, LED indicators
Paper Path	Straight-through or U-turn design
Sensor Type	CIS or CCD imaging technology
Software Bundle	PaperStream IP, ScanSnap Manager

Technical Specifications

Scanner Type: Document scanner with ADF and flatbed
Scanning Method: Color/monochrome single-pass
Optical Resolution: 600 dpi (varies by model)
Output Resolution: 50-1200 dpi interpolated
Color Depth: 24-bit color, 8-bit grayscale, 1-bit monochrome
Document Size: A3, A4, A5, B4, B5, Letter, Legal
ADF Capacity: 50-100 sheets (80 g/m²)
Scan Speed: 20-60 ppm (monochrome), 20-40 ppm (color)
Interface: USB 2.0/3.0, 10/100/1000BASE-T
Power Consumption: 1.5W (standby), 35W (operation)
Operating Environment: 10-35°C, 20-80% humidity

Installation & Setup

Unpack and inspect contents. Place on stable, level surface.

Connect power: Use provided power cable to connect to AC outlet.
Connect to computer: Use USB cable for direct connection or Ethernet for network setup.
Install drivers: Insert installation CD or download latest drivers from Fujitsu website.
Install software: Follow on-screen instructions for scanner software installation.
Configure network: For network models, set IP address and network parameters.
Test scanner: Perform test scan to verify proper operation.

WARNING! Scanner is heavy; lift with care using handles. Ensure proper ventilation around unit.

Maintenance Procedures

Regular maintenance ensures optimal performance and extends scanner lifespan.

Daily: Clean glass platen and ADF rollers with approved cleaning cloth.
Weekly: Clean separation pad and check for wear.
Monthly: Clean white reference plate and calibrate scanner.
Quarterly: Inspect and clean entire paper path.
Annually: Perform full maintenance including roller replacement if necessary.

CAUTION! Unplug scanner before performing any maintenance. Use only Fujitsu-approved cleaning supplies.

Error Codes & Diagnostics

Error Code	Description	Resolution
E101	Paper jam in ADF	Clear paper path, check for obstructions
E201	Scanner communication error	Check cables, restart scanner and computer
E301	Motor overload	Allow scanner to cool, check for mechanical binding
E401	Sensor malfunction	Clean sensors, replace if necessary
E501	Firmware error	Update firmware to latest version
E601	Temperature error	Move to cooler environment, ensure ventilation
E701	Memory error	Reset scanner, check computer memory
E801	Network connection error	Check network cables and settings

Parts Replacement

Authorized parts replacement procedures for service technicians.

Pickup Roller: Remove ADF cover, release tension, replace roller.
Separation Pad: Remove pad assembly, clean or replace as needed.
Scan Module: Disconnect cables, remove mounting screws, replace module.
Power Supply: Disconnect all cables, remove mounting hardware, replace unit.
Control Panel: Remove front bezel, disconnect ribbon cables, replace panel.
Main Board: Document all connections, remove mounting screws, replace board.

WARNING! Always use genuine Fujitsu replacement parts. Document all disassembly steps.

Cleaning & Care

Proper cleaning procedures to maintain scanner performance.

Glass Platen: Use lint-free cloth and approved glass cleaner.
ADF Rollers: Clean with isopropyl alcohol and lint-free cloth.
White Reference: Clean reference strip with dry cloth only.
Exterior: Use mild detergent and soft cloth for casing.
Paper Path: Use compressed air to remove dust and debris.

CAUTION! Never spray liquids directly on scanner. Unplug before cleaning.

Firmware Updates

Keeping firmware current ensures optimal performance and compatibility.

Check current version: Use scanner utility software or control panel.
Download firmware: Obtain latest version from Fujitsu support website.
Prepare scanner: Ensure stable power and connection during update.
Run update: Follow firmware update utility instructions carefully.
Verify update: Confirm successful installation and test scanner.
Reset settings: Restore factory defaults if necessary after update.

IMPORTANT! Do not interrupt power during firmware update. This may permanently damage scanner.

Network Configuration

Network setup for shared scanning environments.

Physical connection: Connect Ethernet cable to network port.
IP configuration: Set static IP or use DHCP as required.
Network discovery: Ensure scanner is visible on network.
Security settings: Configure access controls and permissions.
Testing: Verify network connectivity and scanning functionality.
User setup: Configure user accounts and scanning destinations.

Tip: Use Fujitsu Network Scanner Configurator tool for simplified setup.

Safety Information

Important safety precautions for service personnel and users.

Electrical Safety: Disconnect power before servicing internal components.
Laser Safety: Some models contain laser components - avoid direct exposure.
Mechanical Safety: Keep hands clear of moving parts during operation.
Heat Safety: Allow scanner to cool before servicing internal components.
Chemical Safety: Use only approved cleaning solutions.
Weight Safety: Use proper lifting techniques when moving scanner.

WARNING! Only qualified service personnel should perform internal repairs.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
Scanner not detected	Connection/power issues	Check cables, power cycle, reinstall drivers
Poor scan quality	Dirty components/calibration	Clean glass and rollers, perform calibration
Paper jams frequent	Worn rollers/paper quality	Replace rollers, use recommended paper
Slow scanning	Settings/computer performance	Adjust resolution settings, check computer resources
Network connection issues	Network configuration	Check IP settings, cables, firewall exceptions
Error messages persistent	Hardware/software issues	Update firmware, check for component failure
Double feeds	Separation pad wear	Clean or replace separation pad
Skewed documents	Paper alignment/rollers	Adjust paper guides, check roller condition

Reset Procedure: Hold power button for 10 seconds, wait 30 seconds, restart.

Service Support: Fujitsu Support Hotline: 1-800-XXX-XXXX, www.fujitsu.com/scannersupport